Course Content
Chapter 1: Introduction to Incident Investigation
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Lesson 1.1: Importance of Incident Investigation in the Workplace
Lesson 1.2: Key Terminology and Concepts
Lesson 1.3: Types of Incidents (Safety, Health, and Environmental)
Chapter 2: Legal Framework for Incident Investigation
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Lesson 2.1: Overview of South African OHS Act (85 of 1993)
Lesson 2.2: OHS Act Regulations Relevant to Incident Investigation
Lesson 2.3: Compensation for Occupational Injuries and Diseases Act (COIDA)
Lesson 2.4: Mine Health and Safety Act (29 of 1996)
Lesson 2.5: Other Relevant Legislation and Regulations
Lesson 2.6: Legal Consequences of Non-Compliance
Chapter 3: Organizational Requirements
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Lesson 3.1: Organizational Policies and Procedures
Lesson 3.2: Roles and Responsibilities in Incident Investigation
Lesson 3.3: Reporting Requirements and Timelines
Lesson 3.4: Documentation and Record Keeping
Lesson 3.5: Integration with Quality and Environmental Management Systems
Chapter 4: ISO 45001 and Incident Investigation
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Lesson 4.1: Introduction to ISO 45001:2018
Lesson 4.2: ISO 45001 Requirements Related to Incident Investigation
Lesson 4.3: Implementing ISO 45001 Principles in Investigation Processes
Lesson 4.4: Continual Improvement Through Incident Investigation
Chapter 5: Incident Response and Scene Management
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Lesson 5.1: Immediate Actions After an Incident
Lesson 5.2: Securing the Incident Scene
Lesson 5.3: Emergency Response and First Aid
Lesson 5.4: Managing Fatalities and Serious Injuries
Lesson 5.5: Initial Reporting Procedures
Lesson 5.6: Business Continuity During and After Incidents
Chapter 6: Preliminary Investigations
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Lesson 6.1: Purpose and Scope of Preliminary Investigations
Lesson 6.2: Legal Requirements for Preliminary Investigations
Lesson 6.3: Steps in Conducting a Preliminary Investigation
Lesson 6.4: Gathering Initial Information
Lesson 6.5: Preliminary Investigation Reporting
Lesson 6.6: Timeframes for Completion
Chapter 7: Full Investigations
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Lesson 7.1: When to Conduct a Full Investigation
Lesson 7.2: Legal Requirements for Full Investigations
Lesson 7.3: Planning the Investigation
Lesson 7.4: Assembling the Investigation Team
Lesson 7.5: Investigation Methodologies
Lesson 7.6: Full Investigation Reporting
Lesson 7.7: Timeframes and Follow-up Actions
Chapter 8: Information Gathering Techniques
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Lesson 8.1: Interviewing Techniques and Best Practices
Lesson 8.2: Document Review and Analysis
Lesson 8.3: Physical Evidence Collection and Preservation
Lesson 8.4: Photography and Videography at Incident Scenes
Lesson 8.5: Diagramming and Sketching Incident Scenes
Lesson 8.6: Digital Evidence Collection
Chapter 9: Investigation Tools and Methodologies
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Lesson 9.1: Root Cause Analysis (RCA) Methods
Lesson 9.2: Fishbone (Ishikawa) Diagrams
Lesson 9.3: 5 Whys Technique
Lesson 9.4: Fault Tree Analysis
Lesson 9.5: Timeline Analysis
Lesson 9.6: Change Analysis
Lesson 9.7: Barrier Analysis
Lesson 9.8: Selecting the Appropriate Investigation Tool
Chapter 10: Analyzing Incident Data
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Lesson 10.1: Data Organization and Management
Lesson 10.2: Identifying Immediate Causes
Lesson 10.3: Identifying Root Causes
Lesson 10.4: Identifying Contributing Factors
Lesson 10.5: Pattern Recognition and Trend Analysis
Lesson 10.6: Using Software Tools for Data Analysis
Chapter 11: Developing Corrective Actions
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Lesson 11.1: Principles of Effective Corrective Actions
Lesson 11.2: Hierarchy of Controls
Lesson 11.3: Developing SMART Action Plans
Lesson 11.4: Prioritizing Corrective Actions
Lesson 11.5: Implementation Planning
Lesson 11.6: Monitoring and Verification of Corrective Actions
Chapter 12: Investigation Reporting
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Lesson 12.1: Types of Investigation Reports
Lesson 12.2: Report Structure and Content
Lesson 12.3: Writing Clear and Effective Reports
Lesson 12.4: Legal Considerations in Report Writing
Lesson 12.5: Report Distribution and Communication
Lesson 12.6: Maintaining Investigation Records
Chapter 13: Post-Investigation Activities
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Lesson 13.1: Processing Physical Evidence
Lesson 13.2: Managing Investigation Resources
Lesson 13.3: Submitting Reports to Relevant Authorities
Lesson 13.4: Communicating Investigation Findings
Lesson 13.5: Implementing Recommendations
Lesson 13.6: Monitoring Effectiveness of Actions
Chapter 14: Special Investigation Scenarios
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Lesson 14.1: Investigating Near Misses
Lesson 14.2: Investigating Environmental Incidents
Lesson 14.3: Investigating Occupational Health Issues
Lesson 14.4: Investigating Complex or Multi-Faceted Incidents
Lesson 14.5: Investigating Third-Party Involvement
Chapter 15: Continuous Improvement Through Investigation
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Lesson 15.1: Learning from Incidents
Lesson 15.2: Sharing Investigation Findings
Lesson 15.3: Trend Analysis and Prevention Strategies
Lesson 15.4: Updating Risk Assessments Based on Investigation Findings
Lesson 15.5: Measuring Investigation Effectiveness
Lesson 15.6: Building a Positive Safety Culture
Chapter 16: Practical Application and Case Studies
Incident Investigator Training
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